Do you know what your customers really think about you?
One of the difficult parts to run a business is Customer Retention. After using all of your marketing and sales strategies to promote and attract all the newcomers to finally become your customers. Then the next challenge for the business is how to keep those customers to become regular.
Have you ever asked for your customers’ comments & feedback after finishing using or consuming your products/services?
Have you ever checked how they know about your business?
Have you ever created any special offer for their next visits?
Have you ever wondered whether the reviews you have received on the social media are genuine ?
Have you ever collected their contact information such as email for future personal contact?
Have customers informed you what you need to know?
Why use this service from us?
- Know what you never know about how your business is doing
- Helping you to see what people think about your business. Opinions are from different sources.
- You will get the honest opinion from real experience at your business.
- We provide final report that will give you the ideas to discuss further and get the action plans for the best improvement.
- Flexible package – you can consider doing it 1 time or for the long term (1 year) for an even better outcome.
- Spa and massage shop
- Nail and hair salon
- Shoes and bag shop
- Souvenirs shop
- Furniture shop
- Hotel & resort